| Audit item | Evidence you should be able to locate |
|---|---|
| Coverage scope | Accident-only or accident-and-illness, plus the options you selected. |
| Payment calculation | Expense basis, deductible type and the order of calculation. |
| Restrictions | Relevant exclusions, sublimits and the medical-history definition. |
| Dates | Proposed effective date and each applicable waiting-period rule. |
| Commitment | Payment frequency, term, renewal and cancellation provisions. |
Open the documents rather than relying on abbreviated tooltips. When a summary and policy clause appear inconsistent, ask which form will govern the issued policy. Keep the answer with the quote. A missing document is a reason to pause the transaction, not to assume standard terms.
A fast online offer therefore does not mean the insurer has approved the animal’s medical history.